Frequently Asked Excavation Contractor Questions
We receive a lot of phone calls and emails from inquiring customers. They want to know about the services we offer, the safety protocols we follow, and all the ways we dispose of debris and excavated topsoil.
Here are some helpful answers to a few of our most frequently asked questions. If you have further questions, don’t hesitate to contact us at (613) 551-0619.
Do you do same-day site visits?
The nature of our job requires us to schedule many of our projects in advance of several days to several weeks. That said, we understand that some of our clients may require our services immediately. In instances such as those, we go to great lengths to schedule ourselves at a time most convenient for the client.
How can I get an estimate?
We price our services in accordance with the standards of our industry, ensuring no client is left feeling surprised by the final invoice. We perform some jobs for a lump sum, while we charge by the cubic yard for others.
Before offering an estimate for our services, we ask our clients to provide us with as much information as possible about the nature of the project.
Where does the dirt go?
Upon request, we conduct proper disposal of all unwanted debris, soil, and other excavated materials. We take contaminated dirt to special facilities for incineration and often use uncontaminated topsoil to cover landfills and other sites.
How do you know how to avoid utilities underground?
We do thorough research prior to excavating near utilities such as wiring and pipes. In most cases, the underground utilities are the responsibility of the utility companies themselves. We will contact the companies so they can mark the location of the lines for ourselves and the property owner.
Will there be any damage to my property?
We take precautions to ensure that we only break the ground we intend to break. Our years of experience minimizes liabilities and gives clients peace of mind.
Are you licensed and insured for this work?
Our crew members are licensed, bonded, and insured. Aside from extensive on-the-job experience, our excavator operators also have undergone extensive general heavy equipment training.
Is my residential project too small for you?
We like to tell our clients that no job is too big or too small for our excavation company. We will inform you of the services available to you during your no-obligation consultation.
Which communities do you serve?
We believe in going the distance for our clients. If your upcoming construction project falls in or around the Johnstown, Brockville, or Kemptville communities, we invite you to contact us.
Should I inform my neighbors about upcoming excavation projects?
We advise our residential clients to notify their neighbors and discuss any individual or shared concerns.
What equipment does your company have?
Our primary piece of equipment is the excavator. Fitted with a long bucket arm designed to handle heavy loads, digging, and demolition, it is versatile and only ever operated by trained professionals.